Skip to main content

Frequently Asked Questions

Frequently Asked Questions

Randall Village offers several one-bedroom and two-bedroom apartment layouts in Crystal Lake, IL.  Availability varies by floor plan and move-in date.

Current floor plans at Randall Village range from approximately 766 to 1,164 square feet. One-bedroom floor plans range from approximately 766 to 917 square feet, while two-bedroom floor plans range from approximately 1,000 to 1,164 square feet.

Yes. Randall Village Apartments is pet friendly and welcomes cats and dogs, subject to the community’s pet policies and requirements. Pet fees, monthly pet rent, weight limits, breed restrictions, and animal limits are outlined in the current Qualifying Criteria/Community Policy. Residents should review the policy for complete details and current requirements.

Yes. Randall Village Apartments offers in-unit washers and dryers in every apartment home. 

Randall Village Apartments offers 12-month lease terms. While furnished apartments are not offered directly, residents who need furniture can take advantage of the community’s partnership with CORT Furniture, which offers flexible furniture rental options to meet their individual needs.

Randall Village Apartments is located near the Randall Road shopping and dining corridor, with convenient access to Randall Plaza, Crossroads of Crystal Lake, The Commons of Crystal Lake, and Algonquin Commons. Residents are also close to Three Oaks Recreation Area, Crystal Lake Main Beach, Lippold Park, Winding Creek Park and its bike trail, downtown Crystal Lake, local schools, restaurants, and entertainment. The Crystal Lake and Pingree Road Metra stations are nearby, along with convenient access to I-90 and surrounding communities.

Prospective residents can schedule an in-person tour through our website or by calling the leasing office at 815-219-4990.

Yes. Randall Village Apartments offers spacious apartment layouts that can provide comfortable space for residents who work from home. The community’s convenient location also puts residents close to coffee shops, restaurants, shopping, parks, and other everyday conveniences when they want a change of scenery.

Yes. Randall Village Apartments features a resort-style swimming pool with a pergola, lounge chairs, and umbrellas, providing residents with a comfortable space to relax and enjoy the outdoors.

Randall Village Apartments stands out by offering a choice of newly renovated and classic-style apartment homes along with spacious one- and two-bedroom floor plans. Residents can enjoy a full range of community amenities, including a clubhouse, fitness center, resort-style swimming pool, and dog park. A portion of the property also backs up to Winding Creek Park and its bike trail, giving residents convenient access to outdoor recreation close to home. Combined with its location near Randall Road shopping, dining, entertainment, and I-90, Randall Village offers a well-rounded living experience in Crystal Lake.

Renters’ insurance is required for all residents at Randall Village Apartments, with a minimum of $100,000 in personal liability coverage. Personal property coverage is highly recommended to help protect residents’ belongings. Residents may choose their own insurance provider or use ResidentShield, which is an insurance option available to Randall Village residents. Learn more about ResidentShield.

Randall Village is a smoke-free community. Smoking or vaping is prohibited within apartment homes, common areas, and amenity spaces.

A valid government-issued photo ID is required for tours at Randall Village Apartments. If you decide to apply, applications are completed 100% online and can be completed from home or with assistance from the leasing office.

No. Randall Village Apartments does not currently offer self-guided tours. Prospective residents can schedule an in-person tour through our website or by calling the leasing office at 815-219-4990.

Apartments at Randall Village have central air conditioning and heating for year-round comfort.

Xfinity Comcast services Randall Village Apartments, offering residents options for high-speed internet, cable, and streaming services. Residents can contact Xfinity directly to learn more about available services and plans.

Qualification requirements at Randall Village Apartments include income verification, credit screening, rental history verification, and a background check. Applicants should review the current Qualifying Criteria/Community Policy for the most up-to-date requirements.

Yes. Free lot parking is available for residents at Randall Village Apartments. Garages are also available for lease for $135 per month. Contact the leasing office for details and current availability.

Didn't find an answer?

Our team is always ready to answer your questions.